FAQs

About the Peptide+ Complex Serum

What does the serum do?
It's a peptide-powered firming serum that targets fine lines, loss of firmness, and uneven texture — helping skin look firmer, smoother, and more radiant over time.

How do I use it?
Apply 2–3 drops to clean skin morning and night, before your moisturizer. Gently press into your face and neck. We recommend a patch test before your first use.

When will I see results?
Many people notice firmer, more hydrated-looking skin within a few weeks. As with any skincare, consistency is key — give it at least 4 weeks of twice-daily use. Individual results vary.

Is it suitable for sensitive skin?
The formula is pH-balanced (5.5–6.5), fragrance-free, gluten-free, and made without artificial color. If you have very reactive skin or a specific condition, patch test first and consult your dermatologist.

Is it cruelty-free?
Yes. Our serum is formulated in a certified North American facility and is cruelty-free.

Where is it made?
The formula is produced in a certified North American lab, then filled and packed by hand in Maryland, USA.

Orders & Shipping

Where do you ship from and how long does it take?
We ship from Maryland, USA. Orders are processed within 1–2 business days, with standard delivery of 3–7 business days after processing. You'll get a tracking number by email once your order ships.

Do you offer a discount for buying more than one?
Yes — buy 2 or more and you'll automatically save 10% at checkout, no code needed.

Returns

What's your return policy?
We offer a 30-day money-back guarantee. If you're not happy with your results, email us within 30 days of delivery and we'll make it right. See our Refund Policy for full details.

Still have a question?
Email us any time at officialtimberblue@gmail.com — we're happy to help.